FAQs

Do you have a catalog?
No, we do not have a catalog except our online one. Pages can be printed out as a catalog.

Do you send out samples to try before buying?
If you are interested in samples, send us a self-addressed, stamped envelope with three first class stamps. Please indicate on a note your name, address, phone number and/or email address, and the names of a few varieties you might be interested in. Soap samples are small slices of soap and will allow you to see if you like them.

Can I return anything?
All sales are final. Due to the nature of the products, we cannot accept returns since we cannot guarantee the purity of returned products. If there is something missing from your order, or the incorrect item was sent, we will correct your order. If you are not completely satisfied, please let us know and we will issue a refund.

Can I cancel an order?
Since it is a very time consuming process to package and prepare each order, we cannot accept order cancellations. If you need to cancel your order and we have not yet packaged it, please call and we will cancel it at that time only.

Does all of your soap contain goat milk?
Yes, everything we make has goat milk in it.

What if I am looking for a soap that you do not show on your website?
If there is a soap that you have purchased in the past that you do not see on our website, please send us an email since we may still have it. If we get enough interest in a soap, we will continue to carry it.

Do you ship internationally or to APO’s?
Currently, we are shipping only to a few countries outside the USA and occasionally to APO addresses. Please send us an email for information.

Will goat milk soap help my dry skin?
We make no claims about our soap other than its cleansing abilities. It is a good idea to try it out and find out for yourself if it will be compatible with your skin.